Entries by admin

What is a KPI dashboard and why do I need one?

Businesses can spend up to 80 percent of their time collecting, monitoring, analysing and reporting data. With new technology online such as social media constantly growing, this problem gets even worse for business owners – the bigger your online presence is, the more data you have to manage.

Here’s why you need an ActionCOACH business coach

Who is ActionCOACH? ActionCOACH is the world’s biggest business coaching form, with more than 1,000 Business Coaches operating in more than 50 countries. Starting in 1993 by founder and CEO Brad Sugars who began developing a series of seminars for small business owners, it has become one of the fastest growing franchises globally.

Barclays’ Eagle Labs – A place for Makers, Creators & Innovators

Barclays have introduced a revolutionary concept called Eagle Labs – a brand new community centre for small-medium sized business owners to access workspaces, equipment and support that they need to develop their business or ideas. Eagle Labs will give people the opportunity to learn about new technologies and techniques that will be critical to helping […]

The importance of a business plan

A business plan is a way of understanding how your business is put together and how it runs. It can be used for monitoring progress, controlling the future of your business, and as a sales tool for attracting future investors. It is a critical part of business success.

Forget customer service – think customer WOWING

Customer service is a term that we hear constantly and is so overused, but it implies that you’re only serving customers, nothing more. Yet there are loads of opportunities to change a one-time buyer into a long-term customer by creating an environment that eats, sleeps and breathes service. To do this, you must go the […]

Our 8 top social media tips

If you’re in charge of social media management for your company, it’s time to up your game. It requires more than just posting about your great sales or latest products and services – social media marketing requires a lot of commitment.

How guarantees can get you OMGs!

Guaranteed Marketing is when you make it risk-free to buy from you and tell people about it, making more people buy. But do you offer a “30-day money back” or “100% satisfaction” guarantee? As good as those sound, they’re not as effective as they used to be.

Developing your USP

A unique selling proposition (USP) is what makes your business stand out from your competitors and tells your customers what is special about you. Many new business owners don’t know how to determine their USP; either that or they’re suffering from the results of not having one. So we’ve put together a guide on how […]